||office coffee cup
||SAN, PS, PMMA, PC, PP
|Place of Origin:
Q: When can I get the quote of 12oz mug?
A: Usually we provide the quote within 24 hours; you can call or email us if it is an urgent case,and we will give priority to that quote.
Q: Is sample 12oz mug avaliable?
A: Yes, sample is available and free,we will send the sample within 2 days after customer's confirmation,but the sample shipping cost will be paid by customer.
Q: How can I check the 12oz mug if it is qualified?
A: For stocked cups, we will send the sample to customer. For new cups, we send the first shooting samples to customer and we start the next procedure until we get customer's approval.
Q: Is the freight included in your quote of 12oz mug?
A: No, the price is EXW price, we can provide customer with freight according to customer order.
Q: How we deal with the failure 12oz mug if we get the feedback from customer?
A: If the quality issue is confirmed because of our responsibility, then we will send new products to customer to replace the failure parts.