Shenzhen Epluser Technology Co., Limited

Q: When can I get hard plastic promotional cups quote?

A: Usually we provide the hard plastic promotional cups quotation within 24 hours; you can call or email us if it is an urgent case,and we will give priority to that quote.

Q: Is sample of hard plastic promotional cups avaliable?

A: Yes, sample of hard plastic promotional cups is available and free; we will send the sample within 2 days after customer's confirmation,but the sample shipping cost will be paid by customer.

Q: How can I check the hard plastic promotional cups if it is qualified?

A: For stocked cups, we will send the hard plastic promotional cups sample to customer. For new cups, we send the first shooting samples to customer and we start the next procedure until we get customer's approval.

Q: Is the freight included in your quote?

A: No, the price is EXW price, we can provide customer with freight according to customer order.

Q: How we deal with the failure hard plastic promotional cups if we get the feedback from customer?

A: If the quality issue is confirmed because of our responsibility, then we will send new products to customer to replace the failure cups.